At Hizuki Co Services, we strive to provide accurate, timely, and professional support for your Japan visa application.
Please review our refund and cancellation terms below:
❌ Non-Refundable Cases
Once your documents have been submitted to the embassy, no refund will be issued.
If you request a refund prior to embassy submission, please note that all payment processing fees (if applicable) are non-refundable.
Visa denial by the embassy is not eligible for a refund, as our service fee covers assistance—not visa approval.
Payments made for rush processing, follow-ups, or additional services are non-refundable once initiated.
🔁 Rescheduling or Reapplication
If your travel plans change, we may offer free rescheduling of your application assistance within 30 days.